Information we collect
We collect the details you provide when booking or enquiring, such as your name, contact number, email address, your chosen appointment date and time and the reason for your visit, along with the clinical records created during assessment and treatment.
How your information is used
Your information is used to arrange appointments, plan and deliver treatment, keep accurate clinical records and contact you about your care. Clinical records are retained in line with professional and legal obligations.
Online booking
When you book through the website, your name, mobile number, optional email address and selected slot are stored so that reception can confirm the appointment and so the slot is not offered to another patient. Booking details are held on our own website and are not sold or shared for marketing.
Sharing of information
Information is shared only where necessary for your care, for example with a referring dentist or a laboratory, or where required by law. We do not sell your information.
Security
Records are stored securely and access is limited to authorised members of the clinical and reception team.
Your choices
You may ask us to correct your details, request a copy of your records, or withdraw consent for non essential communication at any time by contacting the clinic.
Website use
Our website may collect basic technical information to keep the site working correctly. Embedded services, such as maps, are provided by third parties and are subject to their own policies.
Last updated: August 2026. Questions about this page can be sent to info@thebracesandbeyond.com.